Returns
You have sixty (60) days from the date of purchase to fully explore the benefits that Neuro Brain can provide. If at any time during this period you decide to return your order, you can do so for a no-questions-asked refund.
Before requesting a refund, please ensure you've given Neuro Brain sufficient time to work for you. We recommend all customers use Neuro Brain for at least three months to fully experience the optimal results. If you still wish to proceed with a refund, please follow the instructions below.
Step 1 - Verify Refund Eligibility
You have sixty (60) days from the date of purchase to request a refund. After this period, refund requests will not be accepted.
Step 2 - Return All Bottles
To receive a full refund, all bottles from the order you wish to be refunded, whether empty, full, or partially full, must be returned to our fulfillment center within sixty (60) days of the purchase date.
Please include the original packing slip with your return. If you do not have the packing slip, include the following details:
The returns adress is :
19655 E 35th Drive. Suite 100 Aurora, CO 80011 (866) 393-3483
This information ensures our fulfillment center staff can accurately process your return.
Please note that return shipping costs are the responsibility of the customer and are not refundable.
Step 3 - Await Refund Processing
Once our fulfillment center receives your return and verifies the information, a refund will be issued. The refund will be credited to your bank account and may take 5-10 business days to appear on your statement, depending on your bank's processing time. You will receive an email notification once the refund is processed.